Live Receptionist Call Answering and Administrative Services

OfficeSuites Virtual Office services include professional reception and administrative staff for our Packaged Office and Virtual Office clients. Our staff are always ready to assist you and your clients in a friendly and professional manner, customized to the requirements of your business.

Telephone Answering and Live Receptionist Features

OfficeSuites staff have extensive contacts and knowledge of the Vancouver business community and are available to assist all clients in getting the services they need. You will enjoy unified communication features that allow us to transfer your calls to automatically ring at one or more locations. Your voicemails can even be transferred to your email and conference calling is easy.

Your Virtual Office business package options:

Every call answered to specifications customized for your business.
Off site call transfer service to your cell phone, home office, vacation home, etc.
Voice messages automatically emailed to you.
One number Call Access.
Your Company number is live answered and calls can be transferred to you and to any others associated with your company even though they may be at different geographic locations.
All calls are answered by a friendly person who knows you, your company, your employees and your key corporate customers and clients. Enjoy the same connectivity you would expect if you hired your own receptionist. You have the support of multiple phone lines so that your callers do not receive busy signals or automated voicemail. You may change the way your calls are handled or leave new instructions at any time by contacting your receptionist!
Live Call screen, announcing, transfer and forwarding.
Customers reach you and your employees quickly and don't get stuck in voicemail. Our receptionists can see if you are on the phone or out of the office. Save time wasted on “telephone tag”.
Voicemail to E-Mail allows you to receive a voicemail message as an email. A useful money saving tool for business people who travel, as you no longer need to phone long distance to the office voicemail system to retrieve messages.
Find Me, Follow Me allows business people to be continuously connected to the office when required. An incoming call will ring at designated phones, whether those are home, cell, office or cottage. All phones will stop ringing when the call is answered at one of the designated locations. If the call is not answered, it will be picked up by voicemail.
Telephone Conferencing Capabilities. Password protected conference rooms offer an all connected feature, generally available only in large PBX's. This feature is an alternative to costly third party conferencing services especially for the home office remote users. Three or more remote parties on opposite ends of the continent are now capable of meeting in a teleconference, without having to be at the office.

General Administrative Services

Our general administrative services take care of basic office tasks to allow you to focus on your core business.

Typing
Inbound Telephone Response
Filing
Photocopying, Scanning and Faxing
Ordering Supplies
Handling Mailouts
Binding and Laminating
Dry-Cleaning and Florist services

Professional Administrative Services

In addition to the general administrative services you would expect in any business office, our professional administrative workers also handle higher-level business administration requests.

Word-processing services
Creation of Tables, Graphs, Charts and Spreadsheets
Desktop Publishing
Proofreading
Client-Order Taking and Outbound Sales Calling
Appointment Booking
Bulk Printing
Colour Printing
Mail and Courier Service

Virtual Offices